Customer Service–Inside Sales

Esco Micro Pte. Ltd.
Bintan, Indonesia

Job Description

  • Handle inquiries, prepare quotations and/or invoices, order processing, and delivery issues with speed and accuracy.
  • Monitor payments.
  • Understand customers' needs and take ownership for customer satisfaction in assigned area.
  • Report and communicate with business partners.
  • Undertake ad-hoc projects/duties as assigned from time to time.
  • Provide excellent quality service and follow up with our valued clientel.
  • Work in collaboration with customers and internal departments to resolve issues and achieve customer satisfaction.

Job Requirements

  • College Graduate, preferably with Science or Engineer Background
  • At least 3 year experience working in customer service.
  • Good working knowledge of MS Office applications e.g. Excel and Word.
  • Strong command of the English language.
  • Able to work independently under minimum supervision, self- motivated and strong analytical skills.
  • Good team player with cheerful personality, good interpersonal and communication skills.
  • Well organized, able to multi task and work under pressure in a demanding environment to meet tight deadlines.
  • Must be customer service and sales oriented person, call center experience is a plus point.
  • Can commence work immediately.

Apply to this job.

The Esco Lifesciences Group

Esco Lifesciences Group

21 Changi South Street 1, Singapore 486777